Trellis

Terms of Service

Legal documents for the Trellis platform

Terms of ServicePrivacy PolicyAcceptable Use Policy

Terms of Service

[Your LLC Name] — Portland, Oregon

DRAFT — NOT LEGAL ADVICE

This document is a template draft and has not been reviewed by a licensed attorney. Before using in any production environment, have all legal documents reviewed and approved by an attorney specializing in technology, privacy, and fintech law.

Last Updated: [DATE] | Effective: [DATE]

1.

Agreement to Terms

By creating an account, accessing, or using Trellis ("the Service," "the Platform," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and our Acceptable Use Policy, all of which are incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and [Your LLC Name], an Oregon limited liability company ("Company"). By clicking "I Agree," creating an account, or otherwise accessing the Service, you represent that you have read, understood, and consent to be bound by these Terms.

2.

Eligibility

You must be at least 18 years of age to use the Service. By using Trellis, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. Trellis is not directed at children under 13 years of age, and we do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA).

Users between the ages of 13 and 17 are prohibited from using the Service. Trellis handles sensitive financial data and provides AI-generated informational content that is intended for adults capable of independent financial decision-making.

3.

Description of Service

Trellis is a personal financial management and budgeting platform. The Service provides tools for tracking income and expenses, cash flow projection and forecasting, financial data visualization and organization, and AI-powered informational analysis through our "Ask Fig" feature.

Trellis is not a financial advisory service. The Service is a data organization and informational tool. Nothing provided through the Service, including outputs from Ask Fig, constitutes financial, investment, tax, legal, or accounting advice. You should consult with qualified, licensed professionals before making financial decisions.

4.

Ask Fig — AI Assistant Disclaimers

Ask Fig ("Fig") is an AI-powered assistant integrated into the Trellis platform. Fig analyzes your financial data to provide informational insights, observations, and general educational content. By using Fig, you expressly acknowledge and agree to the following:

Fig is not a financial adviser. Fig is not a registered investment adviser, broker-dealer, financial planner, CPA, or licensed professional of any kind. Fig does not provide financial advice, investment recommendations, tax guidance, or legal counsel. Any output from Fig that appears to suggest a course of action is informational only.

AI can and does make mistakes. Fig uses artificial intelligence and machine learning technologies that may produce inaccurate, incomplete, outdated, or misleading information. You must independently verify any information provided by Fig before relying on it.

You are solely responsible for your financial decisions. Trellis and Fig do not assume any responsibility or liability for actions taken or not taken based on information provided by the Service.

No fiduciary relationship. Use of Fig does not create a fiduciary, advisory, professional-client, or any other special relationship between you and [Your LLC Name].

5.

Account Registration and Security

To use the Service, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at [EMAIL] of any unauthorized access to or use of your account.

6.

User Data and Ownership

You retain full ownership of all financial data, personal information, and content you provide to the Service ("User Data"). By using the Service, you grant [Your LLC Name] a limited, non-exclusive, revocable license to process, store, and display your User Data solely for the purpose of providing and improving the Service.

We will never sell your User Data to third parties. We will not use your User Data to train AI models outside the scope of providing the Service to you, unless you provide explicit, separate consent. You may request export or deletion of your User Data at any time.

7.

Prohibited Conduct

You agree not to engage in any conduct prohibited by our Acceptable Use Policy, which is incorporated into these Terms by reference.

8.

Intellectual Property

All right, title, and interest in the Service, including but not limited to software, algorithms, designs, text, graphics, logos, trademarks ("Trellis," "Ask Fig," "Fig"), and the overall look and feel of the platform, are owned by [Your LLC Name] or its licensors.

9.

Subscription, Billing, and Cancellation

Certain features of the Service may require a paid subscription. By subscribing, you authorize us to charge the payment method on file on a recurring basis. You may cancel your subscription at any time through your account settings. We reserve the right to change pricing with at least 30 days' notice.

10.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, [YOUR LLC NAME] SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

11.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

12.

Indemnification

You agree to indemnify, defend, and hold harmless [Your LLC Name] from and against any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Service, your violation of these Terms, or any financial decisions made based on information provided by the Service.

13.

Dispute Resolution

Any dispute shall first be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration shall take place in Portland, Oregon.

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

14.

Governing Law

These Terms shall be governed by the laws of the State of Oregon, without regard to its conflict of law provisions.

15.

Termination

We may suspend or terminate your access at any time, with or without cause. Upon termination, you may request export of your User Data for up to 30 days. Sections 4, 6, 8, 10, 11, 12, 13, and 14 shall survive termination.

16.

Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated at least 30 days before taking effect. Continued use constitutes acceptance.

17.

Severability

If any provision is held to be invalid, the remaining provisions shall continue in full force and effect.

18.

Entire Agreement

These Terms, together with the Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and [Your LLC Name] regarding your use of the Service.

19.

Contact

If you have questions about these Terms, please contact us at:
[Your LLC Name]
Portland, Oregon [ZIP]
Email: legal@asktrellis.com

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